Delivery

Canadianpond.ca partners with trusted delivery and transport companies to ensure your order arrives quickly and safely. Whether you’re in Canada, the US, Europe, Asia or beyond, we’ll choose the best ground, air, or sea option so you receive your products in top condition and on time.

Shipment Tracking is Easy!

• You’ll receive an invoice by email as soon as your order ships.
• The invoice includes both the carrier’s name and the tracking number.
• Click the link or visit the carrier’s tracking page to follow your shipment in real time.

Please note it may take up to 24 hours, before the transport company updates the status of your delivery. Please contact us if you have any questions. *If you don’t see your invoice, please check your spam folder.*

Special Cases

Free Shipping: Many Kasco products and the Lake Bottom Blankets ship free (some exceptions apply).

Oversized Items: Heavy or large products may incur extra charges, displayed at checkout before confirmation.

Remote Locations:Some rural or northern areas may require delivery to the nearest pick-up centre, or by air. If additional fees apply, we’ll contact you before processing your order.

No P.O. Boxes: Please provide a physical address for delivery, as we’re unable to ship to P.O. Boxes.

International Orders

Our online store processes Canadian orders only. For deliveries outside of Canada, please contact our sales team directly for a personalized quote.